My “People” Skills


Communications: Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex, interactive design concepts clearly and persuasively across all business units.  Delivers presentations; fosters open communications; demonstrates listening skills, and demonstrates speaking skills translating from technical computer programming language to non-technical language.


Interpersonal: Answers questions effectively; builds relationships; displays organizational teamwork; develops and maintains positive human relations; builds internal and external networks; manages disagreement; enables negotiations.


Leadership: Champions change; coaches and develops employees; understands trends impacting the company; leads staff and peers; assigns responsibilities; motivates others; provides direction; uses sound judgment.


Management: Monitors and tracks projects against budgets; cross-trains staff; delegates’ tasks effectively; manages staff diversity; establishes plans and projects; communicates performance standards; sets goals.


Personal Effectiveness: Acts with integrity; demonstrates adaptability; demonstrates detail orientation; develops self; stimulates successful results; shows work commitment; maintains positive performance in all situations.


Problem Solving/Decision Making: Analysis issues; produces effective, practical decisions/solutions; makes judgments decisively; implements and monitors objectives/plans; manages risk to achieve optimum benefits; applies financial and numerical data accurately.


Multi-Tasking Ability: Multi-disciplinary problem solving ability with effective collaboration skills; ability to balance multiple priorities, solve complex problems while maintaining flexibility in fast-paced environment; ability to manage ambiguity, work autonomously, and multi-task in an agile environment.


Integrity: Act with personal and professional integrity at all times.


Bias for Action: Display energy and initiative in solving problems both re-actively and pro-actively. Follow all appropriate avenues to get the job done.


Teamwork and Willingness: Undertake a variety of tasks willingly. Switch from complex to routine tasks when required. Adapt quickly to new technologies and products. Work effectively with a variety of personalities and work styles. Roll-up sleeves and dive in deep !


Quality: Demonstrate appropriate quality and thoroughness.


Ownership: Respectfully confront problems (even when outside my area of domain), propose solutions, take ownership of issues through to resolution, or ensure a clear hand-off to other person/team. Have a positive, can-do approach to work.


Strong Conceptual Thinker: Focused on customer experience using the website and website tools.


Follow Through: Willingness and desire to re-examine what I know in order to continually challenge my creativity.